Privacy policies

1. Data Controller

Controller: SkysMyth Tax ID: B70731211 Email: [email protected]

Skyers is responsible for processing the personal data collected through its website and services.

2. Personal Data We Collect

• Identification data: first name and surname.
• Contact data: email address and phone number.
• Payment data: information required to process payments, managed through secure payment providers. Skyers does not store full card details.
• Usage data: information about interactions with the website.
• Travel preferences and data required to manage flights.

Data may be obtained:

• directly from the user
• through providers required to deliver the service, such as airlines, payment gateways and technology providers

3. Purpose of Processing

• Manage user registration and accounts.
• Process bookings and payments.
• Manage the contracting and issuance of flights.
• Send communications related to the service.
• Respond to questions and requests.
• Improve the user experience and our services.
• Comply with legal obligations.

4. Legal Basis for Processing

• Performance of a contract, when the user contracts our services.
• User consent, for commercial communications or other optional processing.
• Compliance with legal obligations, where applicable.
• Legitimate interest, to improve the service and website security.

5. Disclosure of Data to Third Parties

Skyers does not sell personal data.

However, data may be disclosed to third parties only when necessary to provide the service, including:

• Airlines and air transport providers.
• Payment service providers.
• Technology providers, such as hosting, email, APIs and analytics tools.

All third parties comply with applicable data protection regulations.

6. International Data Transfers

Some providers may be located outside the European Economic Area. In these cases, Skyers ensures that transfers are made in accordance with the legal mechanisms established by current regulations, such as standard contractual clauses or other legal mechanisms.

7. Data Retention

Personal data will be retained:

• while a contractual relationship exists
• for the periods required by applicable legislation
• until the user requests deletion, where legally possible

8. User Rights

Users may exercise the following rights:

• Access
• Rectification
• Deletion
• Restriction of processing
• Objection
• Portability

You may exercise these rights by writing to [email protected], indicating the right you wish to exercise and proving your identity.

You may also file a complaint with the Spanish Data Protection Agency (AEPD).

9. Cookies

Skyers uses cookies and similar technologies for the proper operation of the website and to improve the user experience. Cookie management is detailed in the corresponding Cookie Policy.

10. Links to Third-Party Sites

The website may contain links to third-party sites. Skyers is not responsible for the privacy policies or content of those sites.

11. Minors

Skyers services are not directed at people under 18 years of age. We do not knowingly collect personal data from minors.

12. Information Security

Skyers adopts appropriate technical and organizational measures to protect personal data.

However, no system is completely secure and absolute security on the Internet cannot be guaranteed.

13. Changes to This Policy

Skyers reserves the right to modify this Privacy Policy. Any changes will be published on this same page.

14. Contact

[email protected]

If you have any questions or concerns about this Privacy Policy, please contact us through our website or using the contact information provided.